5

Great mechanics. Appreciate everything

Gort, thank you for choosing Joe's Automotive Repair. We are happy we could provide you with quality service and an excellent customer experience during your recent visit. We appreciate your feedback and are here to help with any future needs!

- Joe's Automotive Repair
5

Joe's has the best mechanics and most friendly and knowledgable manager, Izzy. They quickly diagnose, guarantee their work and treat you with courtesy and respect. I've had my 2006 Honda Civic serviced here and starter replaced, which was fast and affordable! Thank you Joe's! ♡

Leah, thank you for choosing Joe's Automotive Repair. We are happy to hear you had a wonderful customer experience during your recent visit working with our incredible team. We are glad we could provide you with quality service on your starter replacement and services on your Honda Civic and help keep you safe on the roads. We appreciate your positive feedback and are here to help with any future needs!

- Joe's Automotive Repair
5

I'm always very impressed by the excellence of the work on my car but also by the office manager, who's remarkably efficient and knowledgeable.

Jan, thank you for choosing Joe's Automotive Repair. We are happy we can continue to provide you with professional, quality service and communication. We appreciate your business and trust in our team. Thanks for the great review and know we are here to help with any future needs!

- Joe's Automotive Repair
5

There nice and seem very fair I had a wonderful experience

Billy, thank you for choosing Joe's Automotive Repair. We are happy to hear you had a wonderful customer experience during your recent visit. We take pride in providing quality service and keeping our customers safe on the roads. We appreciate your feedback and are here to help with any future needs!

- Joe's Automotive Repair
1

So I don't usually write reviews, but I feel it is necessary in this case. I originally had my car towed to Joe's Automotive as my car battery was drained(0.01V display from multimeter), I recently just installed a new alternator, brand new terminals/connectors for the battery, and a remanufactured starter. All the attempts to start had drained what charge was left from the battery, and I suspected the starter was bad and possibly draining the battery. To their credit they got the car started, but the only change was slightly different cable angle on the starter & alternator, and severely damaged battery terminals that look like they have been smashed in with a hammer, and tightened so tight that they can no longer be removed. I took before and after photos of the engine, and these are the only things that were altered, so I can only determine that they charged my battery successfully and slightly changed the angle of the battery connections, and then smashed in my terminals so they could no longer be removed. I was then charged $280 for this privilege. The only saving grace was that they also confirmed the starter was bad, which I thought was the case anyway, and once I swapped out and reinstalled a new starter it functions properly. (The starter ended up melting the testing device used at the location I bought the starter...) TLDR: They recharged my battery, shifted cable placement, smashed in my battery terminals so they are now permanent battery fixtures, and charged me almost $300 for that amazing service...

1

So I don't usually write reviews, but I feel it is necessary in this case. I originally had my car towed to Joe's Automotive as my car battery was drained(0.01V display from multimeter), I recently just installed a new alternator, brand new terminals/connectors for the battery, and a remanufactured starter. All the attempts to start had drained what charge was left from the battery, and I suspected the starter was bad and possibly draining the battery. To their credit they got the car started, but the only change was slightly different cable angle on the starter & alternator, and severely damaged battery terminals that look like they have been smashed in with a hammer, and tightened so tight that they can no longer be removed. I took before and after photos of the engine, and these are the only things that were altered, so I can only determine that they charged my battery successfully and slightly changed the angle of the battery connections, and then smashed in my terminals so they could no longer be removed. I was then charged $280 for this privilege. The only saving grace was that they also confirmed the starter was bad, which I thought was the case anyway, and once I swapped out and reinstalled a new starter it functions properly. (The starter ended up melting the testing device used at the location I bought the starter...) TLDR: They recharged my battery, shifted cable placement, smashed in my battery terminals so they are now permanent battery fixtures, and charged me almost $300 for that amazing service... Edit for owner response: Which specific wire are you claiming to have melted? There are only three wires/cables that connect to the starter, the positive battery cable, the starter solenoid wire, and the negative battery cable to ground. None of which were replaced OR melted. Do you have any pictures of these melted mystery wires? The bolts were also not tightened to the point that the report claimed, as my wireless ratchet wrench is not physically capable of tightening them to that degree, as it automatically stops when it meets resistance. It cannot overtighten things. The alternator was also installed correctly, there are only two connections to the alternator and both were fully connected and in the same locations before and after pickup. "would never damage parts of the vehicle to get things back on." My mangled battery terminals beg to differ, as my attached pictures can attest. They were brand new and installed that same day actually, not a scratch on them until they were brought to you guys. The damage didn't just magically appear on its own.

Malevolyn, we are sorry to hear you were not satisfied with your recent visit. When first inspecting your vehicle we noticed there was a wire to the start that fused/melted together and was a fire hazard, The alternator hooked up incorrectly damaged the start and was what we believe shorted it out. When we brought the vehicle into the shop we unhooked the battery cable as it was an immense fire danger. We had no issues getting the battery cable off and back on with our tools. We do charge at $145 an hour and worked on your vehicle for 1.7 hours. We take pride in providing quality, reliable service and would never damage parts of the vehicle to get things back on.

- Joe's Automotive Repair
5

Knew exactly what was wrong with my car immediately and got it fixed promptly, I was surprised at how quick they were able to fix it up! It’s been running good ever since!

Gawain, thank you for choosing Joe's Automotive Repair. We are glad we could provide you with quality service in a timely manner and help keep you safe on the roads. We appreciate you taking the time to leave feedback on your experience and we are happy to help with any future needs!

- Joe's Automotive Repair
5

They were very kind, patient and cooperative! Highly recommend them

Alexander, thank you for choosing Joe's Automotive Repair. We are happy to hear you had a wonderful customer experience during your recent visit. We are glad we could provide you with professional, quality service and communication. We appreciate your feedback and are here to help with any future needs!

- Joe's Automotive Repair
5

I took my car to have a mechanical issue looked at and my oil changed. What I like about Joe’s Automotive Repair is how thorough they are in telling me what they did and possible problems that could happen in the future. They have never try to sell me something I don’t need! This is important to me because it has happened to me before where another car repair shop told me I needed something I didn’t. It I trust the information they are giving me!

Jane, thank you for choosing Joe's Automotive Repair. We are glad we could provide you with honest, professional service and communication during your recent visit while inspecting your vehicle and completing your oil change. We appreciate your kind words and feedback and are happy we have earned your trust! We look forward to helping you with any future needs!

- Joe's Automotive Repair
5

Very polite, quick in diagnostics. Superior in their repair. They are honest and do a quick job.

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