Unfortunately I did not have a good experience at Joe’s. I took my Focus RS in a couple months ago for a rough idle, and after charging me nearly 300$ for a diagnosis they told me that the head gasket was bad. This was completely false, as I took it to 2 other shops who both found nothing wrong with the engine at all. Not only did they charge me that much for blatantly false information, but they then said that the couldn’t work on the engine due to its “performance level”, despite already charging me for the diagnosis. I guess this means they don’t double-check diagnoses and can only work on some cars. It’s a shame, everyone I talked to here seemed very nice.
Cole, thank you for taking the time to share your experience at Joe's Automotive Repair. We apologize for any inconvenience or disappointment you may have experienced during your visit. Our team strives to provide the best service and accurate diagnoses for our customers' vehicles, and we regret that this was not reflected in your case. We have tried reaching out to you directly to find out more information and work to find a resolution. Please contact Izzy at 360-733-5220 at your convenience.
- Joe's Automotive Repair