Great staff. Very friendly people, as well as up front and understanding. However, they quoted me for six hours of labor at almost $200 an hour and three hundred dollars in parts. Did it myself in three hours with $150 in parts. I have mediocre mechanical knowledge. If you have any mechanical knowledge, do things yourself.
Aidan, thank you for taking the time to leave a review. We appreciate your positive feedback about our staff and their friendliness. We apologize for any inconvenience or disappointment you experienced with the quoted price and time for your repairs. We gave you an estimate of $162/hour for 4 hours, and the parts were $348 as we would be using BG products to flush the fluid. Unfortunately, we are not able to cut these costs in the industry we are in. We do our best to be transparent with pricing for our services and competitive within the market. We would be happy to discuss this further with you and hope we have the opportunity to serve you again in the future.
- Joe's Automotive Repair