I had my oil changed. They say you get a tire rotation and break inspection with every service. I know this didn't happen because I had a low tire in the front left and it didn't move or get aired up.40 miles after I left, check engine light. I pulled over and felt under my car my hand was covered in oil. I called them they towed it in leaving me stranded with no offer of help to get home. They called and told me there was no leak, their tech just felt my car filthy and the check engine light was a coincidence. My car does run but I won't be back. Update, 1 week later now my car has leaked all the oil out again. This is unacceptable. I have no clue what I am to do now. My car is in worse shape then ever and I live in maple falls.
We apologize your recent visit did not meet your expectations. It seems there was a misunderstanding about the promotion. We do provide free tire rotations and brake inspections with any other service, but it is stated in this offer that the coupon must be presented in advance. We are sorry for the miscommunication and residual oil left on the bottom of your vehicle. We did identify that the check engine light was attributed to a PCV valve, which we would be more than happy to help with. If you have any further feedback please feel free to reach out to us directly at 360-733-5220.
- Joe's Automotive Repair