1

I took my car for a power steering problem and to have the brakes gone through, all done well however they called to say the power steering belt should be replaced. The wrong belt was installed and immediately broke so I figured out the correct belt and fixed it. Since I repaired their mistake they wouldn't reimburse me the price of the wrong belt that they installed

Jack, thank you for your feedback. We’re glad to hear the initial work on your power steering and brakes met your expectations, but we’re sorry to hear about the frustration that followed. As you mentioned, this was a classic vehicle, and finding the correct belt can be challenging due to its age and variation in parts. When we spoke in person, I asked if you had called us when the belt broke, and you confirmed that you hadn’t. I explained that if you had reached out, we would’ve towed the vehicle back and corrected the issue. I genuinely wish we could have finished that conversation. I was in the middle of expressing that I wanted to find a way to make things right, but unfortunately, you walked out before we could get to that point. We value communication and always aim to take care of our customers, but we can’t do that without a full discussion. If you’re open to it, I’d still be happy to revisit the situation and work toward a fair resolution.

- Joe's Automotive Repair
5

Easy booking... pre-appointment discussion forewarned me of potential costs so no surprises, clean facility, and done on time. VERY reasonable price.. Highly recommend. If my Jeep needs service in the future, I will call Joe's first.

5

Amazing customer service! Great mechanics! This was my first time using Joe's Automotive Repair, my car was inoperable but now is now back on the road and running well. Definitely going back!

Thank you so much for taking the time to leave us a review, Jamie! We are thrilled to hear that you had an amazing experience with our customer service and mechanics at Joe's Automotive Repair. We're glad we were able to get your car back up and running smoothly. We look forward to seeing you again in the future!

- Joe's Automotive Repair
5

Outstanding Service. Super nice people both in the shop and at the desk!!!

5

Joe’s Automotive was great to work with, gave me an estimate, warned me of any future costs, and gave me an ETA. Got the work done on time, and the price was spot on!

Thank you so much for taking the time to leave us a 5-star review, Misty! We are thrilled to hear that you had a positive experience with us at Joe's Automotive Repair. Our team works hard to provide excellent service and transparent communication to all of our customers. We truly appreciate your support and hope to work with you again in the future.

- Joe's Automotive Repair
5

Have been bringing my car for maintenance to Joes for many years. Have never been disappointed with their Top notch work friendly service.

5

Great experience at Joe's Automotive Repair. I drove all the way out here from the East Coast, and they were able to get my car in and get it looked over quick! Super friendly staff, very helpful. I'll be bringing my car back there for any future repairs.

Thank you for your kind words, Wilder! We're happy to hear that you had a great experience at Joe's Automotive Repair. Our goal is to provide exceptional service to all of our customers, no matter where they're from. We're glad that we were able to quickly get your car looked over and that our staff was friendly and helpful. We look forward to seeing you again for any future repairs.

- Joe's Automotive Repair
5

5

They were able to get me in right away and the customer service was great.

Thank you so much for taking the time to leave us a 5-star review, Ani! We are glad to hear that you had a positive experience with our customer service and that we were able to get you in right away. We pride ourselves on providing efficient and friendly automotive services, and your feedback means a lot to us. Thank you for choosing Joe's Automotive Repair and we look forward to serving you in the future.

- Joe's Automotive Repair
5

Loved their service. Very quick. Informative about any automotive problems. If you bring your car here it will have some of Bellingham's best mechanics working on it

Thank you for your 5-star review, Stumbles! We are so glad to hear that you loved our service and that our team was able to quickly and effectively inform you about any potential automotive issues. It's our goal to provide the best possible service to our customers. We hope to see you again in the future for any of your automotive needs. Thank you for choosing Joe's Automotive Repair!

- Joe's Automotive Repair
Joe's Automotive Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Joe's Automotive Repair (360) 733-5220 if you have any issues in accessing any area of our website.