Awesome crew at Joe's Automotive!! I noticed a thumping sound coming from the front driver's side area of my van that had to be attended to. Lance was great and able to drop the van off (same day) and get a Joe's Automotive discount at Enterprise Rent-A-Car (who were also awesome) just a blocks or so away. I was thinking the worst when it came to what the problem could possibly be. Axle, CV joint, etc.. I was also expecting the van to be looked at the following morning. Approximately an hour after I received the rental car, Joe notified me that the problem was loose lug nuts in one of the wheels, and had all of the wheels re-tourqued. WHEW!!! I truly appreciate their honesty as they could have gotten me for a lot of $$$. Joe, Lance, and crew... Thank You. You have a new customer. Ralph M.
Ralph, thank you for your kind words. It is always our pleasure to assist our customers. Joe, Lance and crew will see this post in the am. I just wanted to respond tonight with a thank you for allowing us to assist you. -Shannon Cardinale
- Joe's Automotive Repair